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RETURNS

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If for some reason you are not fully satisfied with our garments you must log a return within seven days of delivery. To log a return simply email laluna.fashions@gmail.com with the details of the return. 

The following applies when returning garments:

• The swing tag must be attached.

• The garment must be in it's original condition.

• The garments must be free of stains and odours.

• You need to return the garment at your expense.

• We will refund the purchase price of the garment minus the delivery fee that was charged. (R65) 

• SALE ITEMS ARE NOT ELIGIBLE FOR RETURNS.

• PLEASE NOTE: If a returned garment does not meet these conditions no refund will be made.

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WASH CARE

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Laluna clothing is manufactured and selected for you with ​       so here are some tips for treating them with 

We recommend:

• Hand wash

• Cold water

• Mild detergent

• Avoid or limit fabric softener

• No tumble drying

• If necessary, iron at low temperature

• PLEASE NOTE: Cotton is a natural fibre and washing may cause a  1 - 2 cm shrinkage

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DELIVERY

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• Free delivery for orders of R700 or more.

• For orders less than R700 a delivery fee of R70 will be added to your purchase at checkout.

• Items are shipped using door-to-door service from The Courier Guy or Aramex.

• Deliveries will be on weekdays between 8h00 and 16h30.

• Orders will be shipped one working day after payment..

• No orders will be shipped over weekends and public holidays.

• Estimated delivery times are 2 - 3 working days for regional areas (Major SA Cities) and 3-5 days for outlying areas.

• We will send you a tracking number the day after your order has been shipped.

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